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Effective Date: October 23, 2025
Last Updated: October 23, 2025

Urquhart Trailer Rentals, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or rent one of our trailers.

1. Information We Collect

We may collect the following types of information from customers and website visitors:

• Personal Information: Your name, email address, phone number, billing address, driver’s license, and payment details (when applicable).

• Rental Information: Trailer type, pickup/drop-off dates, vehicle towing information, and payment history.

• Technical Information: IP address, browser type, and other data automatically collected through cookies or analytics tools when visiting our website.

2. How We Use Your Information

We use the information we collect to:

• Process trailer rental bookings and payments.

• Communicate with you about your reservation, account, or inquiries.

• Improve our website, customer service, and operations.

• Send updates, promotions, or important policy notices (only if you opt in).

• Comply with legal obligations, such as recordkeeping or responding to lawful requests.

3. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure. While no online system is 100% secure, we take security seriously and continuously monitor our systems for vulnerabilities.

4. Sharing of Information

We do not sell or trade your personal information.
We may share limited information only when necessary:

• With third-party payment processors (for secure card transactions).

• With service providers who assist in our operations (e.g., website hosting or email systems).

• When required by law, court order, or law enforcement.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and gather basic analytics. You can choose to disable cookies through your browser settings, but some site features may not function properly.

6. Your Rights and Choices

You may:

• Request a copy of the personal information we hold about you.

• Ask us to correct or delete your data (unless we are required to retain it for business or legal reasons).

• Opt out of receiving marketing communications at any time.

To exercise these rights, please contact us using the information below.

7. Links to Other Websites

Our website may include links to other sites, such as social media or partner businesses. We are not responsible for the content or privacy practices of those third-party sites.

8. Children’s Privacy

Our services are not directed toward children under 18. We do not knowingly collect personal information from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”